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ORDER POLICY

  1. BASE RENT IS FOR 3 DAYS
    • DAY 1 – PICK UP THE DRESS AFTER 3 PM
    • DAY 2 – USE THE DRESS
    • DAY 3 – RETURN DRESS BEFORE 8 PM
  2. FULL RENT AMOUNT AND REFUNDABLE SECURITY DEPOSIT IS TO BE PAID IN ADVANCE
  3. CUSTOMERS WHILE RENTING AN OUTFIT ARE REQUESTED TO INSPECT AND POINT OUT ANY DAMAGE, SPOTS, MARKS ETC. TO AVOID ANY DAMAGE COST LATER
  4. IN CASE OF OUTSTATION SHIPMENT CUSTOMER ARE REQUESTED TO TAKE VIDEO OF ANY DAMAGE, SPOTS, MARKS ETC. ON THE DAY OF RECEIVING SHIPMENT OR BEFORE EVENT DATE TO AVOID ANY DAMAGE COST LATER
  5. MODIFICATION / ALTERATIONS TO ANY APPAREL IS NOT ALLOWED WITHOUT CONSENT
  6. IN CASE OF LOSS OR THE GARMENT IS NOT REPAIRABLE THEN THE SECURITY DEPOSIT WILL BE FORFEITED
  7. EXCHANGE OF AN OUTFIT OR POSTPONE OF AN EVENT DATE COMPLETELY DEPENDS ON AN AVAILABILITY AND IS CHARGEABLE
  8. CHANGE OUTFIT CANNOT BE LESS THAN THE EARLIER ORDER AMOUNT
  9. OUTFIT / EVENT DATE CAN BE CHANGED ONLY ONCE

RETURN POLICY

  1. CUSTOMER SHALL RETURN THE OUTFIT & ACCESSORIES WITHIN THE BOOKED NO. OF DAYS
  2. OUTFIT IS BOOKED MINIMUM FOR 3 DAYS WHEREIN ONE DAY IS FOR PICK UP, NEXT DAY FOR EVENT / SHOOT AND THIRD DAY IS FOR RETURN OF THE OUTFIT
  3. IN CASE IF IT IS NOT RETURNED WITHIN THE STIPULATED PERIOD THEN LONG DURATION FEE OF RS. 500 PER DAY WILL BE CHARGED FOR EACH OUTFIT AND RS. 200 PER DAY WILL BE CHARGED FOR EACH ACCESSORY
  4. IN CASE OF OUTSTATION SHIPMENT CUSTOMER HAS TO SEND OUTFIT BACK BY THE COURIER ON THE THIRD DAY (SHIPPING MEMO NEEDS TO BE PROVIDED VIA WHATSAPP / EMAIL)
  5. IN CASE OF OUTSTATION SHIPMENT SECURITY DEPOSIT WILL BE REFUNDED ONCE THE OUTFIT IS RECEIVED AND INSPECTED AT HIRE N WEAR LOCATION
  6. SHIPPING COST WILL BE COMPLETELY BARED BY HIRE N WEAR AND WILL BE ADJUSTED WHILE RETURNING SECURITY DEPOSIT HOWEVER CUSTOMER HAS TO PAY INITIALLY FOR SENDING COURIER

REFUNDABLE SECURITY DEPOSIT POLICY

  1. REFUNDABLE DEPOSIT IS BASED ON PRICE RANGE OF PER DRESS  
    1. IF DRESS RENTAL AMOUNT IS 0 TO 3000 REFUNDABLE SECURITY DEPOSIT WILL BE 2000 PER DRESS
    2. IF DRESS RENTAL AMOUNT IS 3001 TO 5000 REFUNDABLE SECURITY DEPOSIT WILL BE 4000 PER DRESS
    3. IF DRESS RENTAL AMOUNT IS MORE THAN 5000 REFUNDABLE SECURITY DEPOSIT WILL BE 5000 PER DRESS
  2. IN CASE OF ANY DAMAGE, SPOTS, MARKS ETC. OBSERVED DURING THE RETURN REPAIR COST WILL BE DEDUCTED FROM REFUNDABLE SECURITY DEPOSIT
  3. IN CASE OF LOSS OR DAMAGE BEYOND REPAIRABLE IS OBSERVED THEN DAMAGE COST WILL BE SAME AS RENTAL OF THAT OUTFIT AND WILL BE RECOVERED FROM REFUNDABLE SECURITY DEPOSIT
  4. NO INTEREST ON REFUNDABLE SECURITY DEPOSIT WILL BE PAID BY HIRE N WEAR
  5. IN CASE OF ORDER CANCELLATION ONLY SECURITY DEPOSIT WILL BE REFUNDED
  6. SECURITY DEPOSIT WILL BE REFUNDED USING SAME MODE OF PAYMENT AS IT WAS RECEIVED

* Policy are subject to change without prior intimation

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